Policy

Terms and Conditions

By placing an order at Melbourne's Cheapest Software, you (the Customer) understand and agree to be bound by the terms and conditions listed below.

Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void.

Melbourne's Cheapest Software reserves the right to make changes to this site and these terms and conditions at any time, without prior notice.


Payments

Melbourne's Cheapest Software accepts PayPal, Bank Transfers, Visa and Master Card credit cards.

We normally do not accept any other payment methods.

If You get a message that your transaction is declined please do not try to process it again but contact our Support team.


Prices & Availability

All prices on our website are quoted in Australian dollars (AUD).

Because of the fast-moving nature of the industry, prices and availability are subject to change without notice.

Melbourne's Cheapest Software is unable to issue price adjustments due to manufacturer price changes after date of original sale.

We do our best to provide the most accurate, up-to-date information, but errors do occur and we reserve the right to make changes without notice.


Delivery

You will receive an email with all necessary information such as links where you will be able to get download links, installation and activation instructions).

Please note that the Shipping fee (approximately 5.50 AUD dollars) will be added to the order amount on orders requiring shipping.


Refund Policy

ATTENTION: Almost always our Support team can solve ANY problem you have with purchased software, therefore first of all please try to ask them to help you.

Refunds can be issued on occasion in the case of unsolvable problems with a software


Charge back Policy

Charge back is bad thing for both sides (for You and for our store) in 100% occasions, because if you would like to get your money back - just place refund request thru our Support team.

It is very important to provide working e-mail address for all communications with the Support team and our Store.

If charge back is performed by you, our Store needs to perform the following:

-If fraud is suspected, we report the case to the Federal Police Fraud Complaint Center;

-Initialize legal proceedings against you to recover the order amount.


Software

By placing an order with us, You indicate that you have read and understand our terms.

You also indicate that you understand and accept any limitations of the particular product type(s) you are purchasing.

Please note that we sell only the product keys and provide legal, downloadable copies of software, it means that we does not ship boxed versions of software and paper documentation.

You will be able to download software from special download areas which will be created after a successful order.

Some software products comes as ZIP archives (you will have to extract it first using any archiver, i.e. 7-zip) or as ISO image files (in this case you will have to burn downloaded ISO image file to DVD disk or mount it to virtual drive. You will get step-by-step instructions in your customer area).


Technical Support

Melbourne's Cheapest Software does offer technical support to the customers.

We will gladly help you with the following processes: downloading, installation, activation.

Please note we are not the technical support for the software itself. All issues or queries regarding the use of the software should be directed to the appropriate manufacturer


System Requirements

Minimum system requirements are provided for all software items we sell on the manufacturer's website.

By placing an order for software, you agree that the computer system on which you intend to install the software meets or exceeds all minimum system requirements.


Security

This website takes every precaution to protect our users' information.

When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected.

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